<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=637195893016157&amp;ev=PageView&amp;noscript=1">

SP JAIN'S NEWS

What to Expect in 2018 in eCommerce? - Dr. Suneel Sharma writes in Business World

 

Highlighting rise of technology and expansion in customer experience for eCommerce companies, Dr. Suneel Sharma (Head - Professional Technology Programs) recently authored an article with Business World titled “What to Expect in 2018 in eCommerce?”

“eCommerce companies and their respective vendors will focus is on the customized experience and overall improvement in the consumer experience leading to loyalty. Faster checkouts, better recommender systems, geo-tagging, cluster based profiling, and dynamic fragmentation should be the efficiency route for the software involved…voice enabled purchases and chat bot assistants need to be further humanized in an efficient and intelligent way,” he shares in the article.

 
Topics
 

LATEST NEWS

How AI Can Enhance Customer Experience – Professor Karippur Nanda Kumar Writes
Why Data Science and Machine Learning are important for MBA students – Program Director Abhijit Dasgupta writes
Does Technostress Impede or Advance Employee Innovation? Associate Professor Shalini Chandra Writes
Vikram Pandya discusses the role of ‘Innovation Centers’ and future of learning
Dr Silvia Vianello, Director – Innovation, shares 6 ways to keep your audience riveted on stage
New Age Careers – SP Jain Global featured in India Today magazine
Dr Karippur Nanda Kumar interviewed by btcn.tv for their show ‘Coffee & Conversation’
Milestone for SP Jain: Innovation patent on “A System for Leadership Skills Measurement”
Where Quality Matters – Dr Arindam Banerjee writes in Khaleej Times
AI and Robotics will drive Education 2.0 – Dr Silvia Vianello writes in Khaleej Times
Re-engineering the HR space: Dr Debashis Guha shares insights in The Week – Smart Life