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Can a robot take your job? How can companies innovate? How will jobs evolve because of Artificial Intelligence (AI)? What will the job landscape look like in 2022? Prof. Christopher Abraham (Professor and Head of Campus (Dubai), SP Jain School of Global Management) and Dr. Silvia Vianello (Director Innovation Lab - Dubai Campus, SP Jain School of Global Management) answer these pertinent questions and share their expert take in an article titled ‘The Day the Robots Stole Your Job. Adapting & Creating Our Jobs in the Age of AI’.

The article has been published on 2nd October 2018 in Agenda Digitale, a leading Italian portal which highlights issues concerning Digital and Public Administration and offers insights on health, education, infrastructure, citizenship, security and more.

Highlighting the skills humans should develop in the age of AI, Prof. Abraham and Dr. Vianello said, “Humans should develop the right part of their brains, the creative and artistic one. Why? Because creativity, empathy, social perceptiveness, negotiation & persuasion are all skills that cannot be replaced by a machine. Instead, it is common to replace a human being doing calculations with a machine, we cannot compete with a machine for calculations. Companies will need a lot more profiles with technical skills able to handle technologies properly plus those soft skills.”

Prof. Abraham and Dr. Vianello also noted that according to the World Economic Forum, the advancement of robotics and AI will make 75 million jobs obsolete by the year 2022, but it will also lead to the creation of 133 million new jobs over the same period.

Here are some key takeaways from Prof. Abraham and Dr. Vianello’s article:

1. Automation destroys jobs but creates better ones

2. We need to reinvent ourselves constantly to become more creative and more empathetic

3. Automation generates tons of reliable data which needs to be transformed into actionable insights

4. We should focus on how to build better experiences for all key stakeholders

5. This will make all of us employable for life