Associate Professor of Information TechnologyLinkedIn Profile
In a Forbes article, Dr Shalini Chandra explains that when conversational AI agents possess human-like competencies, users perceive them as valid interactional partners, reducing their feelings of risk and vulnerability. This increased trust leads to deeper user engagement.
Dr Shalini Chandra has been recognised for her quality publications that bring credibility and standing to the School’s research efforts.
“IT mindfulness is an individual-level trait that enhances student learning effectiveness by providing a self-regulatory coping mechanism in the face of enhanced IT demands for learning,” Dr Shalini Chandra writes in Financial Express.
Gender disparity has existed in many aspects of life, including recruitment in the technology and computer sciences sector, with only about 20% of tech jobs being held by women as reported by Small Business Trends. Dr Shalini Chandra shares her take in an exclusive interview.
In an article for Today’s Manager (Issue 3), Dr Shalini Chandra writes about how organisational productivity and staff retention will increase when firms and leaders strategise around what IT employees truly seek from their work.
Are organisations managing their IT employees in the correct way when they perform knowledge-intensive work in a production-oriented environment? Dr Shalini Chandra shares her views with The Hindu Business Line.