If someone had told me about 10 years ago when I graduated from my engineering course that I would never have to pick up my phone and talk to another person at the other end of a line to order food, I would have laughed. If someone had told me 5 years ago, that I could order clothes that I like through some web portal where I would have a Try as you Buy option, I would have laughed. If someone had told me 2 years ago, that cargo ships across the world can be controlled from a Star Trek like command and control center from any remote corner of the world, I would have guffawed.
Topics: Thought Leadership, Research & Case Studies, Supply Chain & Logistics