resourcefulRESOURCEFUL
When we run into obstacles we take the initiative to find alternate solutions. In short, we don’t accept no for an answer.
curiousCURIOUS
Curiosity is more than asking “Why?” Curiosity can be finding better and more efficient ways of doing things, or even envisioning things that have never been done. We strive to see, not only what is, but also what might be.
askquestion ASK THE RIGHT QUESTIONS
Many times the real issue is surrounded by emotions, personal likes and dislikes, or irrelevant details that may be termed as “noise”. We encourage framing the core issue by asking a set of questions in an effective and simple manner.
open minded OPEN MINDED
It’s often the case that somebody else has a different perspective on an issue. We hear all different points of view with an open mind, and are flexible to change our stand based on merit. At meetings and elsewhere, we encourage diverse views without judgment or criticism.
risk taking RISK TAKING
By its very definition innovation entails taking calculated risks. We don’t reprimand people for failure if the outcome turns out wrong. It’s sticking to the status quo that usually means that we aren't taking the initiative to try new ideas.
zeal ZEAL TO CONSTANTLY IMPROVE
Being innovative means being counter-intuitive in a process driven organization as it usually means a change. We are strong and persuasive to carry our new ideas through, despite resistance.
integityINTEGRITY
Integrity means doing the right thing at all times even when no one is watching. It means upholding all of our core values including being honest, fair, and impartial at all times. We speak up if we see this value compromised.
respectRESPECT
It demonstrates equality and merit orientation. We treat one another with sensitivity, empathy, care, and consideration, not just in a shallow outwardly way but with genuineness.
strive STRIVE FOR EXCELLENCE
We don’t do the least we can to get by. Instead, we do the very best we can and work towards becoming world-class in everything we do. We don’t tolerate sloppy work even if it’s expedient. We believe in taking pride in our work and striving to be the very best.
Prepared PREPARED
It’s difficult to effectively contribute without prior reflection, research or deep thinking. We thoroughly prepare for each task and meeting so that we are in a position to add real value.
TeamworkTEAMWORK
We realize that most tasks can be more gainfully achieved if we work in teams. However, working in teams requires us to work cohesively, contribute (and not be a mere by-stander), be flexible, and give due credit to other team members.
DependableDEPENDABLE
When we say we are going to do something, we do it to the best of our ability and not make excuses. If for any reason we can't do what we have promised, we inform the other person at the earliest date honestly indicating the reason why. We believe in earning the trust of all associates.
punctualPUNCTUAL
We follow the philosophy - if you are on time you are late, if you are early, you are on time - as usually we all need a little time to settle down and mentally adjust to the meeting requirements. Being on time demonstrates respect and commitment.
Process and System Driven PROCESS AND SYSTEM DRIVEN
Systems and processes help us do repetitive work in an organized and predictable way. This enhances our efficiency. Unless we believe that we need to improve on an existing system or procedure, we faithfully follow the same without resorting to short cuts.
resposibleRESPONSIBLE
We take actions considering all implications and resist from acting recklessly, which could put at risk the entire organization. This usually refers to reputational risk. Responsibility means showing respect for all stakeholders including our society and our environment.
